Managed IT Services

Complete IT - Our premier managed IT service

A Fully Managed Service Covering all Your IT Needs

Our premier managed IT service, Complete IT is available to you now with maximum flexibility and no restrictive contracts.

Just monthly rolling great value support and service.

Complete IT

Over the last ten years Awaken IT has built up a reputation for quality, reliability and timely delivery of services. Our ‘Complete IT’ premier managed service gives you a fully manned IT department, from help-desk support when your team run into problems, to pro-active management of your IT and investment in technology.

Going beyond a traditional break fix approach to IT, we act as your IT manager / director, bringing ideas to the table designed around your companies unique approach to business.

Complete IT was designed to offer a true fully managed IT service that businesses of all sizes can trust and rely on. No longer do you need to have many companies providing phones, internet connectivity, hardware installation, IT support and more, with Complete IT we can customise a service matched to your budget and needs.

Premier Managed IT Service
We will be your IT department
Helpdesk support
Proactive management of your IT
Customisable service to match your budget
Constantly monitors the health of your key IT systems
Fixed monthly fee
No long-term contracts

The pillars of a great It foundation

support

From remote to onsite

security

Full endpoint protection

Continuity

Backup and management

Collaboration

Cross platform

A true fully-managed IT service for businesses of all sizes

We use state of the art cloud technology to monitor the health of key systems, including performance, uptime and more. We will manage and patch each laptop, PC, server, and Mac to ensure that each device is running at peak efficiency, with minimum downtime.

We can even include your mobile devices (Android and Apple iOS) to give you maximum peace of mind.

No restrictive contracts, giving you maximum flexibility

For a fixed monthly fee, we will give you the peace of mind all your IT needs are covered. With options including unlimited remote support and onsite support, a fixed fee will give you the ability to budget and forecast your ongoing IT investment.

You can pick and choose which support options are included to give you maximum flexibility.

complete it

Choose from three levels, starter, growth and enterprise.
All come with the same great unlimited remote support.

Starter

(Inc. 2 devices)
BitDefender Antivirus
Acronis File Backup
20GB Quota
Pro-active monitoring
Mail Protection basic filtering
with incoming only
Chat & Email support
9am – 5pm

Growth

(Inc. 3 devices)
BitDefender Security Suite
Acronis File Backup
50GB Quota
Pro-active monitoring
Mail Protection advanced filtering
with incoming and outgoing
Cloud to cloud backup of
mailbox and OneDrive
Exclaimer license
(email signatures)
Chat & Email support
8:30am – 5pm
+ Telephone support

Enterprise

(Inc. 5 devices)
BitDefender Security Suite
Acronis File Backup
150GB Quota
Pro-active monitoring
Mail Protection advanced filtering
with incoming and outgoing
Cloud to cloud backup of
mailbox and OneDrive
Exclaimer license
(email signatures)
Full machine backup
(within quota)
Email Archiving
30 year retention
Chat, Email & Telephone
support 8:30am – 5pm
+ Unlimited online support
Get In Touch

Contact us to discuss your requirements, allow us to show you why partnering with Awaken IT is the path to digital and technological success!

Awaken IT

Awaken IT is part of the Blue Box IT Group.

Awaken IT Ltd has been providing specialist IT support and services to SMEs across the UK since 2009.

©2026 Awaken IT Limited, all Rights reserved.

Awaken IT Limited is registered in England & Wales. Company Number: 06842427. VAT Number: GB 947935077

Remote Support
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