What do we mean by ‘Managed IT Services’?
Managed IT Services refers to a full suite of solutions that allow Awaken IT to manage, support and administer your IT investment.
We use state of the art cloud technology to monitor the health of key systems including performance, uptime and more. We will manage and patch each laptop, PC, server and Mac, to ensure that each device is running at peak efficiency, with minimum downtime. We can even include your mobile devices (Android and Apple iOS) to give you maximum peace of mind.
Our Managed IT Services are tailored to your business. For a fixed monthly fee we will give you the peace of mind all your IT needs are covered. With options including unlimited remote support and onsite support, a fixed fee will give you the ability to budget and forecast your ongoing IT investment. You can pick and choose which support options are included to give you maximum flexibility.
As part of our Managed Service your machines will be protected by Awaken IT Managed Security (based around Bitdefender, the award-winning Antivirus suite).